We strive to make the process of using our videoconferencing platform as simple and straightforward as possible. You don't need to create an account or download any software to use our platform.
Once you have scheduled your appointment, you will receive an email with a link to our secure platform. Click on the link to access the video visit on the day and time of your appointment. You will be prompted to check in, and your provider will start the appointment when they are ready.
We take the privacy and security of our patients very seriously. Our platform uses state-of-the-art encryption and security measures to protect your information. All data is encrypted, patient sessions are anonymous (only we know who you are), and no patient information is stored persistently. We use the AES cipher with 128-bit keys to encrypt audio and video, and HMAC-SHA1 to verify data integrity.
If you have any questions or concerns about using our videoconferencing platform, please don't hesitate to contact us. We're here to help make the process as easy and stress-free as possible.
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