Are virtual/video appointments secure?

Modified on Mon, Apr 24, 2023 at 9:51 AM

Yes, virtual/video appointments at KEGE Center are secure and protected. Our videoconferencing platform follows strict security and privacy protocols to ensure that patient data is kept safe and confidential.


Here are some additional details about our security measures:

  • We use end-to-end encryption to secure all audio and video transmissions during the session. This means that the information exchanged between you and your provider is protected by a secure code that only you and your provider can decipher.
  • Our videoconferencing platform is HIPAA compliant, meaning that it meets the highest standards of patient privacy and security mandated by the U.S. government.
  • We do not store any patient data persistently on our servers. After each session, all data is securely wiped from our system to ensure that there is no risk of a data breach or exposure.
  • Our videoconferencing platform is accessible directly through your web browser, which means you don't need to download any software or create an account to use it. This helps to minimize any potential security risks associated with third-party software.

In summary, you can be confident that your virtual/video appointment at KEGE Center is secure, confidential, and protected by the highest standards of patient privacy and security.

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