Inviting family members to your portal

KEGE Patient portal allows you to grant family members access to your portal. You can invite your family members by following this process:

1. Go to the "Manage your account" section of the portal.
2. Select "Invite user".
3. Enter the information for the person you would like to invite and click "Send".
4. Once they have confirmed the invitation, log into your portal and click "Confirm". 

Here is a step-by-step visual guide. 

Step 1:

Log into the patient portal, and click the "Manage your account" link just below your name.

Step 2:

On the "Manage your account" page, scroll until you see the "Manage access" section. To invite a user, select the "Invite user" button on the right-hand side of the page. Enter the information into the pop-up and select the access level you would like this user to have. 

Note:

• "Full Access" grants the user the same access level that you have. 
• "Appointments only" limits access to viewing and scheduling appointments only. 

Step 3:

The person you invited will have received an email. They will need to select "Accept invitation" to start the process.

Note:

They will be asked to "Create an Account" by making a password and confirming their first/last name, and phone number.

Next:

They will be directed to the patient portal login screen. Here they will enter their email address and password they created. They will be presented with a message asking them to confirm that they are accepting the invitation.

Step 4:

After they have accepted the invitation, you will receive an email prompting you for final confirmation. You will be directed to log into your portal and will be presented with a pop-up to confirm or deny access.

Note:

Once you have confirmed, the user will have the selected level of access to your portal. You can view this by navigating back to the "Manage your account" section and scrolling down to "Manage access" where you will see all approved users listed under the "Have access" tab.

Manage users:

Using this tab you can manage users and their access levels. You can change or remove access at any time by selecting the corresponding action.