Rescheduling and cancelling appointments

KEGE Patient portal allows you to make changes to appointments up to 24 hours prior to the scheduled start time. There are a few different ways you can make changes to a scheduled appointment by following this process:

1. Log into the patient portal at my.kegecenter.com.
2. Select the patient.
3. Click the "See full profile" button.
4. Select the "Visits" icon from the carousel. 
5. Click the "See details" link.
6. Select the "Reschedule appointment" button.

Here is a step-by-step visual guide. 

Step 1:

From the portal dashboard, select the patient that you would like to view or make changes to. 

Step 2:

Click the "See full profile" button. 

Step 3:

Select the "Visits" icon from the carousel.

Step 4:

Click "See details" on the appointment you would like to make changes to.

Step 5:

Select "Reschedule appointment" or "Cancel appointment" near the bottom.

Step 6:

Pick a new date and time and follow the prompts.